Your Privacy Matters

Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact details.
• Telephone or WhatsApp number.
• Email address.
• Event date and approximate timing.
• Event type, venue and location information relevant to providing the service.
• Makeup, hairstyling or beauty service preferences.
• Information voluntarily provided during consultation or enquiry.
• Booking, payment and transaction-related information where necessary.
• Photographs or videos where provided or captured with appropriate consent.
• Technical information relating to your use of our website, such as browser or device information, where collected through website technologies.

How We Collect Information

Information may be collected when you:

• Submit an enquiry through our website.
• Contact us by email, telephone or WhatsApp.
• Request pricing, packages or availability.
• Make or modify a booking.
• Provide information during a consultation.
• Interact with our social media pages.
• Visit or browse our website.

How We Use Your Information

Information collected may be used for legitimate business purposes, including:

• Responding to enquiries and consultation requests.
• Checking and managing appointment availability.
• Confirming and administering bookings.
• Communicating appointment details and updates.
• Providing makeup, hairstyling and related services.
• Processing or confirming payments.
• Responding to client questions or service concerns.
• Improving our website, services and client experience.
• Maintaining appropriate business and booking records.
• Complying with applicable legal or regulatory obligations.

We do not sell or rent your personal information as a business practice.

When Information May Be Shared

We do not ordinarily sell your personal information to third parties.

Information may, however, be shared where reasonably necessary to operate our business and provide services, including with trusted service providers such as:

• Website hosting and technical service providers.
• Scheduling or booking systems.
• Payment processors or financial service providers.
• Professional advisers where reasonably necessary.
• Service providers assisting with website, communication or business administration.

We may also disclose information where required by applicable law, legal process, court order, governmental authority, or where reasonably necessary to protect our legal rights, safety, property or business interests.

Payment Information

Where payment is required for our services, payment may be processed through banks, payment gateways, UPI providers, card processors or other third-party payment services.

Third-party payment providers may have their own privacy policies and terms, which will govern their handling of payment information.

Photographs & Videos

As a makeup artist, photographs and videos may form an important part of showcasing our professional work.

Where appropriate consent has been provided, photographs or videos of a client's makeup look may be used for:

• Portfolio presentation.
• Website content.
• Instagram and other social media.
• Advertising and marketing.
• Professional or educational content.

If you do not wish your photographs or videos to be used for promotional purposes, please inform us in writing before the relevant photographs or videos are taken or before completion of the service.

Once promotional content has been published, reasonable efforts may be made to remove it following a valid withdrawal request; however, previously printed, distributed, archived, cached or independently shared material may not always be capable of complete removal.

Cookies & Website Technologies

Our website may use cookies, pixels, analytics tools or similar technologies to improve functionality, understand website usage and enhance the browsing experience.

Cookies may be used for purposes such as:

• Remembering certain website preferences.
• Understanding website traffic and usage.
• Improving website performance.
• Supporting security and technical functionality.

Most modern web browsers allow you to control, block or delete cookies through browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Websites & Services

Our website or social media presence may contain links to third-party platforms such as Instagram, Facebook, Google, WhatsApp, payment providers, maps, booking platforms or other websites.

These third-party services operate independently and may have their own privacy policies, terms, cookies and data practices.

We recommend reviewing the privacy policy of any third-party platform before providing personal information through it.

Data Security

We take reasonable technical, administrative and organisational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, internet transmission, electronic storage system or method of communication can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to us electronically.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing bookings, maintaining business records, resolving disputes, complying with legal obligations and protecting legitimate business interests.

Different types of information may therefore be retained for different periods depending on its purpose and applicable legal requirements.

Children's Information

Our website and online services are not intended to knowingly collect unnecessary personal information from children.

Parents or legal guardians should supervise minors when they use online services or communicate with businesses through websites and social media.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the information and take appropriate action where required.

Your Privacy Choices

Subject to applicable law, you may contact us to request information about personal data that we hold about you or to request appropriate correction, updating or deletion where legally applicable.

We may need to verify the identity and legitimacy of a request before taking action, particularly where the request involves access to personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, legal requirements or privacy practices.

The updated version will be posted on this page with a revised effective date where appropriate.

We encourage visitors to review this page periodically to remain informed about how information is handled.

Contact Us About Privacy

If you have a question, concern or request regarding this Privacy Policy or the handling of your personal information, please contact us.